Technical Support Microdemy

Deskripsi

- Receive and record issue/bug reports from Customer Service and branch teams through Plane. - Classify, prioritize, and perform initial issue reproduction before escalating them to the Project Manager or Developer. - Handle data export requests from internal systems. - Prepare and maintain weekly and monthly issue reports. - Monitor recurring issues and communicate potential problems or patterns to the Project Manager. - Document resolved issues as part of the team's knowledge base.

Program studi

Lokasi penempatan

Jl. Tukad Yeh Aya IX No.46x, Renon, Denpasar Selatan, Kota Denpasar, Bali 80234

Portal tidak mencantumkan sistem kerja WFO / WFH. Wawancara daring berarti proses seleksi dilakukan online.