Teleperformance Solo Surakarta
PerusahaanIT Desktop Support Intern
Kota Surakarta, Jawa Tengah
Deskripsi
- Assist in IT asset inventory, tagging, labeling, and physical stock checks. - Support hardware setup, device deployment, and peripheral installation. - Assist with OS installation, device imaging, Active Directory domain joining, and Intune enrollment under supervision. - Perform basic hardware, software, and operating system troubleshooting. - Provide first-level technical support for end-user IT issues. - Assist in monitoring endpoint updates and verifying basic security compliance. - Perform initial network connectivity checks and basic LAN/Wi-Fi troubleshooting. - Support routine hardware maintenance, data migration, and warranty coordination under supervision. - Assist with helpdesk ticket management, technical documentation, and knowledge base updates. - Coordinate issue escalation with relevant IT teams under supervisor guidance.
Program studi
Lokasi penempatan
Jl. Slamet Riyadi No.273, Penumping, Kec. Laweyan, Kota Surakarta, Jawa Tengah 57141
Portal tidak mencantumkan sistem kerja WFO / WFH. Wawancara daring berarti proses seleksi dilakukan online.