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Teleperformance Solo Surakarta

Perusahaan

IT Desktop Support Intern

Kota Surakarta, Jawa Tengah

DiplomaSarjanaWawancara daring

Deskripsi

- Assist in IT asset inventory, tagging, labeling, and physical stock checks. - Support hardware setup, device deployment, and peripheral installation. - Assist with OS installation, device imaging, Active Directory domain joining, and Intune enrollment under supervision. - Perform basic hardware, software, and operating system troubleshooting. - Provide first-level technical support for end-user IT issues. - Assist in monitoring endpoint updates and verifying basic security compliance. - Perform initial network connectivity checks and basic LAN/Wi-Fi troubleshooting. - Support routine hardware maintenance, data migration, and warranty coordination under supervision. - Assist with helpdesk ticket management, technical documentation, and knowledge base updates. - Coordinate issue escalation with relevant IT teams under supervisor guidance.

Program studi

InformatikaIlmu KomputerAdministrasi Server dan Jaringan KomputerIlmu InformatikaPemeliharaan Komputer dan JaringanAdministrasi Jaringan KomputerPJJ Teknik Informatika

Lokasi penempatan

Jl. Slamet Riyadi No.273, Penumping, Kec. Laweyan, Kota Surakarta, Jawa Tengah 57141

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