Blibli Care Control Tower Intern

Deskripsi

"- Monitor daily customer service operations to ensure service levels and operational targets are achieved. - Analyze customer service performance metrics and identify trends, gaps, and areas for improvement. - Prepare daily and weekly operational reports to support performance monitoring and decision-making. - Coordinate with relevant teams to follow up on operational issues and ensure timely resolution. - Support the development and implementation of process improvements to enhance customer experience and operational efficiency."

Program studi

Lokasi penempatan

RRC9+6R8, RT.2/RW.3, Gambir, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110

Portal tidak mencantumkan sistem kerja WFO / WFH. Wawancara daring berarti proses seleksi dilakukan online.