FAS Customer Relation Intern

Deskripsi

- Assist in handling customer inquiries, requests, and complaints through designated communication channels. - Support the resolution of customer issues by coordinating with relevant internal teams and ensuring timely follow-up. - Maintain accurate records of customer interactions, service requests, and case resolutions. - Monitor customer service performance metrics and prepare reports to support service quality evaluation. - Identify recurring customer issues and support process improvements to enhance customer satisfaction and service efficiency."

Program studi

Lokasi penempatan

Jl. Dewi Sartika No.184, RT.5/RW.12, Cawang, Kec. Kramat jati, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13630

Portal tidak mencantumkan sistem kerja WFO / WFH. Wawancara daring berarti proses seleksi dilakukan online.