FAS Customer Relation Intern Semarang

Deskripsi

- Assist in handling customer inquiries, requests, and complaints through designated communication channels. - Support the resolution of customer issues by coordinating with relevant internal teams and ensuring timely follow-up. - Maintain accurate records of customer interactions, service requests, and case resolutions. - Monitor customer service performance metrics and prepare reports to support service quality evaluation. - Identify recurring customer issues and support process improvements to enhance customer satisfaction and service efficiency.

Program studi

Lokasi penempatan

Alfamidi Ketileng, Sendangmulyo, Kec. Tembalang, Kota Semarang, Jawa Tengah 50272

Portal tidak mencantumkan sistem kerja WFO / WFH. Wawancara daring berarti proses seleksi dilakukan online.