Front Desk Agent

Deskripsi

1. Check arrival list and departure list any remarks accordingly 2. Proceed the pickup and drop off as requested and comply with hotel system 3. Greets all guests at all times in friendly and helpful manner and attempts to learn and use guest name at all times 4. Aware of all events within the hotel 5. Known repeater guest and deliver recognition 6. Report to supervisor any guest’s problem or special request from guests 7. Maintains the communications in Front Office Team is recorded in logbook 8. Check all rates before running with room charged postings 9. Receives information from previous shift and passed on pertinent information to next shift 10. Reports any hazard to health or safety immediately to the Supervisor 11. Obtains the house bank and keeps it balanced. 12. Completes cashier pre-shift supply checklist. 13. Clarifies customers question or concerns about the charges on their bills.

Program studi

Lokasi penempatan

Jl. Khp Hasan Mustopa No.47/57, Neglasari, Kec. Cibeunying Kaler, Kota Bandung, Jawa Barat 40124

Portal tidak mencantumkan sistem kerja WFO / WFH. Wawancara daring berarti proses seleksi dilakukan online.